Careers

Production

Creative Project Manager

Manager

Full-Time

Remote

Overview

Precision is the difference between a video and a masterpiece; Retention is the difference between an agency and a partner. Marketu is seeking a high-level Creative Project Manager to serve as the "Control Tower" and "Account Guardian" for our production engine.

Acting as the primary strategic liaison between our global client base and our elite internal execution hub, you are responsible for more than just a deadline—you are responsible for the absolute satisfaction and long-term success of our partners. We are looking for a strategic facilitator who can translate complex creative visions into bulletproof technical instructions while treating every client like family.

Why MarketU?

Marketu is a high-velocity global creative agency designed for the modern attention economy. We bridge the gap between elite brand strategy and world-class video execution by combining strategic leadership with a high-performance Global Production Hub. We deliver a "Creative Edge" Providing cinematic, high-retention content at a speed and scale that is unmatched in the traditional agency space.

Joining Marketu means stepping into the "Control Tower" of a global operation. We are a systems-first, borderless agency that never sleeps. You aren’t just managing a team; you are orchestrating a 24/7 creative engine. You have the operational freedom to design the systems that define the future of digital content, backed by a world-class team of vetted global creators.

Responsibilities

Account Guardianship & Retention: Take full ownership of the client relationship. Your primary goal is ensuring every partner feels heard, valued, and thrilled with the results, driving long-term retention and loyalty.
Operational Leadership: Oversee creative video projects from initial planning to final delivery, ensuring every project hits our high standards of excellence and stays on schedule.
Quality Assurance (Client-Centric QA): Act as the final gatekeeper for all content. You perform rigorous checks to ensure every frame meets both Marketu’s elite aesthetic and the specific strategic goals of the client.
Strategic Communication: Serve as the primary link for video projects. You translate vague client feedback into actionable instructions and manage expectations with professional polish.
Workflow Architecture: Build and refine high-efficiency production workflows to eliminate friction between clients and the editing hub, ensuring a "white-glove" experience for every partner.
Team Orchestration: Lead regular team check-ins and performance reviews, ensuring our global editors are aligned with the unique brand voice and satisfaction standards of each client.
Process Documentation: Maintain immaculate project trackers and refine technical SOPs to ensure repeatable excellence and a seamless "Kaizen" (continuous improvement) loop.

Abilities & Credentials

Experience: 3+ years managing clients or creative teams within a marketing agency or high-volume production environment.
Strategic Empathy: A proven ability to navigate client relationships, de-escalate concerns, and pivot strategies to ensure absolute satisfaction.
Creative Literacy: While hands-on video editing can be taught, you must understand the logic of video storytelling (pacing, hooks, visual flow) to perform effective QA and guide the team.
Exceptional Communication: Flawless English proficiency. You must be able to hold high-level strategic conversations with US-based CEOs and Founders.
Systems Thinking: Expert-level proficiency in management tools. You prefer organized systems over chaotic email threads.
The "Winner" Mindset: A proactive, high-energy approach to problem-solving and a dedication to treating our global team and clients like family.

Time Commitment

Full-time
8 hours/day, Monday to Friday
Must be available during Pacific Standard Time (PST) hours

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